Orders & production
How long does it take to make my order?
Every item is printed to order. Production usually takes 2 to 5 business days before your order ships.
Can I change or cancel my order?
Because production starts quickly, please contact us as soon as possible, ideally within 12 hours of ordering. Once an item has gone into production we're unable to change or cancel it.
Will my item look like the photos?
Yes. Our photos show the actual designs. Colors can vary slightly between screens and garment colors, and heather fabrics give prints a softer, slightly vintage look.
Shipping
Where do you ship?
We currently ship within the United States. See Shipping & Returns for details.
How long does shipping take?
Once your order ships, delivery within the US typically takes 3 to 7 business days. You'll receive a tracking link by email as soon as it's on its way.
Do you ship to multiple addresses?
Each order ships to one address. For gifts going to different people, simply place a separate order for each address.
Sizing & fit
How do your items fit?
Our tees, hoodies and sweatshirts are unisex adult sizes with a classic fit. If you prefer a roomier, oversized look, we recommend going up one size. See the Size Guide for help.
Where can I find exact measurements?
Each product page includes a size chart image in the photo gallery with exact measurements for that specific garment.
Returns & care
What if my item arrives damaged or misprinted?
We'll replace it or refund you at no cost. Just contact us within 30 days of delivery with your order number and a photo of the issue.
Can I return an item if it doesn't fit?
Because each piece is made just for you, we can't accept returns or exchanges for sizing or change of mind. Please check the size chart before ordering.
How should I wash my item?
Turn it inside out, machine wash cold with similar colors, and tumble dry low or hang dry. Don't iron directly on the print and don't dry clean. Each product page lists the exact care instructions.
Still have a question?
We're happy to help. Send us a message through our contact page and we'll get back to you within 1 to 2 business days.