Shipping
Every Albert Printings item is printed to order just for you, so please allow time for production before your order ships.
| Step | Typical time |
|---|---|
| Production | 2 to 5 business days |
| US delivery after shipping | 3 to 7 business days |
Shipping costs are calculated at checkout before you pay. As soon as your order ships you'll receive a confirmation email with a tracking link. Business days are Monday to Friday, excluding public holidays. During peak seasons such as November and December, production and carrier times can run a little longer, so we recommend ordering holiday gifts early.
Please make sure your shipping address is correct at checkout. We can't be responsible for orders delivered to an incorrect address provided at purchase.
Returns & replacements
Because each piece is made to order, we're unable to accept returns or exchanges for change of mind or incorrect size selection. Please review the Size Guide and the size chart on each product page before ordering.
If something is wrong with your order, we'll make it right. If your item arrives damaged, defective, misprinted, or isn't the item you ordered, contact us within 30 days of delivery and we'll send a free replacement or issue a full refund.
How to request a replacement or refund
- Go to our contact page.
- Include your order number and a clear photo of the issue.
- We'll reply within 1 to 2 business days with your replacement or refund.
Lost or delayed packages
If your tracking hasn't updated for several days or shows delivered but you haven't received your package, please reach out and we'll work with the carrier to resolve it.